SUPPORT
Need a hand?
Find useful answers about installation, offline play, accounts and notifications.
Installation and downloads
Adventure size is shown before download. An installed adventure remains playable offline. A connection is needed to download, sync or play a duel.
Audio and notifications
A word may be available without audio. Available recordings can be played from the activities where they appear. Notifications can be disabled and use quiet hours by default.
Account and progress
Local solo progress stays on the device. Multi-device sync and duels require an eligible account.
Rongowa Plus
In the app, “Restore purchases” looks for a subscription associated with the store account. An active subscription can be managed through Customer Center or the Apple/Google store. Deleting a Rongowa account does not automatically cancel a store subscription.